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Roku Discloses New Data Breach Affecting 576,000 User Accounts


Following a data breach earlier this year affecting 15,000 user accounts, Roku has revealed a much larger security episode.

In a blog post Friday, the streaming giant said 576,000 user accounts had been affected in the second breach. Roku noted that its investigation had found that it was not responsible for the breach, which it said occurred via third-party websites. The company, which has more than 80 million active accounts, said its systems were not compromised.

“We sincerely regret that these incidents occurred and any disruption they may have caused,” the company said.

In fewer than 400 cases, Roku wrote in the post, “malicious actors logged in and made unauthorized purchases of streaming service subscriptions and Roku hardware products using the payment method stored in these accounts, but they did not gain access to any sensitive information, including full credit card numbers or other full payment information.”

As a protective measure, Roku said it has implemented two-factor authentication for all Roku accounts, even for those that have not been impacted by these recent incidents. Users logging in will get a verification link sent to the email address associated with their account, and they will need to click that link in order to access their account.

The company recommended that users update their accounts with “strong, unique” passwords and also to “stay vigilant,” checking account charges and being alert to communications from Roku about any further issues.

Investors didn’t react too harshly to the news, though Roku shares dipped 2% in early trading. Most media and tech stocks were down in the early going Friday due to downbeat macroeconomic news.



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